/* =========================================================
   GuiaChat Painel — Design System (paleta oficial GuiaChat)
   ========================================================= */
:root {
  /* Paleta oficial */
  --gc-azul:        #4A72B2;
  --gc-azul-dark:   #3A5A8E;
  --gc-azul-light:  #5C84C4;
  --gc-laranja:     #F4813F;
  --gc-laranja-dark:#D96E2D;
  --gc-terracota:   #D98256;

  /* Tema dark (default) */
  --gc-bg:          #0F1419;
  --gc-bg-soft:     #161D26;
  --gc-bg-card:     #1C2530;
  --gc-bg-hover:    #232D3A;
  --gc-border:      #2A3543;
  --gc-border-soft: #1F2833;

  --gc-text:        #E8ECF2;
  --gc-text-soft:   #B8C2D0;
  --gc-text-dim:    #7A8696;

  --gc-success:     #2EBD85;
  --gc-warning:     #F4B940;
  --gc-danger:      #E5484D;
  --gc-info:        var(--gc-azul-light);

  --gc-radius:      10px;
  --gc-radius-sm:   6px;
  --gc-shadow:      0 4px 12px rgba(0,0,0,0.35);
  --gc-shadow-lg:   0 12px 32px rgba(0,0,0,0.45);
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  background: var(--gc-bg);
  color: var(--gc-text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--gc-azul-light); text-decoration: none; }
a:hover { color: var(--gc-laranja); }

/* ========== Layout principal ========== */
.gc-shell {
  display: grid;
  grid-template-columns: 240px 1fr;
  min-height: 100vh;
}
.gc-sidebar {
  background: var(--gc-bg-soft);
  border-right: 1px solid var(--gc-border);
  padding: 20px 0;
  position: sticky;
  top: 0;
  height: 100vh;
  overflow-y: auto;
}
.gc-sidebar-brand {
  padding: 0 22px 20px;
  border-bottom: 1px solid var(--gc-border);
  margin-bottom: 14px;
}
.gc-sidebar-brand h1 {
  margin: 0;
  font-size: 16px;
  font-weight: 600;
  letter-spacing: 0.3px;
  color: var(--gc-text);
}
.gc-sidebar-brand .gc-sub {
  font-size: 11px;
  color: var(--gc-text-dim);
  margin-top: 2px;
  text-transform: uppercase;
  letter-spacing: 1px;
}
.gc-nav {
  display: flex;
  flex-direction: column;
  gap: 2px;
  padding: 0 12px;
}
.gc-nav a {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-radius: var(--gc-radius-sm);
  color: var(--gc-text-soft);
  font-size: 13px;
  transition: background .15s ease;
}
.gc-nav a:hover { background: var(--gc-bg-hover); color: var(--gc-text); }
.gc-nav a.active {
  background: linear-gradient(90deg, rgba(74,114,178,0.18), rgba(244,129,63,0.06));
  color: var(--gc-text);
  border-left: 3px solid var(--gc-laranja);
  padding-left: 9px;
}
.gc-nav-icon {
  width: 18px;
  display: inline-block;
  text-align: center;
  opacity: 0.85;
}
.gc-nav-divider {
  height: 1px;
  background: var(--gc-border-soft);
  margin: 10px 6px;
}
.gc-nav-section {
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: .06em;
  text-transform: uppercase;
  color: var(--gc-text-dim);
  padding: 12px 12px 5px;
  user-select: none;
}
/* Accordion: cabeçalho clicável + chevron */
.gc-nav-toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  width: 100%;
  background: none;
  border: 0;
  cursor: pointer;
  text-align: left;
  font: inherit;
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: .06em;
  text-transform: uppercase;
}
.gc-nav-toggle:hover { color: var(--gc-text-soft); }
.gc-nav-chevron {
  font-size: 14px;
  line-height: 1;
  transition: transform .15s ease;
  opacity: .7;
}
.gc-nav-group.open > .gc-nav-toggle .gc-nav-chevron { transform: rotate(90deg); }
.gc-nav-items { display: none; }
.gc-nav-group.open > .gc-nav-items { display: block; }

.gc-main {
  padding: 24px 32px 60px;
  max-width: 1400px;
}

/* ========== Topbar ========== */
.gc-topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 24px;
}
.gc-topbar h2 {
  margin: 0;
  font-size: 22px;
  font-weight: 600;
}
.gc-topbar-sub {
  color: var(--gc-text-dim);
  font-size: 13px;
  margin-top: 2px;
}
.gc-topbar-actions {
  display: flex;
  gap: 8px;
  align-items: center;
}
.gc-user-chip {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  color: var(--gc-text-soft);
}
.gc-payables-alert {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 10px;
  border-radius: 8px;
  font-size: 12px;
  font-weight: 600;
  text-decoration: none;
  background: rgba(229, 72, 77, 0.14);
  color: var(--gc-danger);
  border: 1px solid rgba(229, 72, 77, 0.35);
  white-space: nowrap;
}
.gc-payables-alert:hover { background: rgba(229, 72, 77, 0.22); }
.gc-payables-alert-ico { font-size: 13px; line-height: 1; }
.gc-user-chip strong { color: var(--gc-text); }

/* ========== Card ========== */
.gc-card {
  background: var(--gc-bg-card);
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius);
  padding: 20px 22px;
  margin-bottom: 18px;
}
.gc-card-title {
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--gc-text-dim);
  margin-bottom: 12px;
  font-weight: 600;
}

/* ========== Stats ========== */
.gc-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 14px;
  margin-bottom: 24px;
}
.gc-stat {
  background: var(--gc-bg-card);
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius);
  padding: 16px 18px;
}
.gc-stat-label {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 1.2px;
  color: var(--gc-text-dim);
  margin-bottom: 6px;
}
.gc-stat-value {
  font-size: 28px;
  font-weight: 600;
  color: var(--gc-text);
}
.gc-stat-foot {
  font-size: 12px;
  color: var(--gc-text-soft);
  margin-top: 4px;
}

/* ========== Botoes ========== */
.gc-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 9px 16px;
  border-radius: var(--gc-radius-sm);
  font-size: 13px;
  font-weight: 500;
  border: 1px solid transparent;
  cursor: pointer;
  transition: all .15s ease;
  text-decoration: none;
  background: var(--gc-bg-hover);
  color: var(--gc-text);
}
.gc-btn:hover { background: #2D3947; }
.gc-btn-primary {
  background: var(--gc-laranja);
  color: #fff;
}
.gc-btn-primary:hover { background: var(--gc-laranja-dark); color: #fff; }
.gc-btn-secondary {
  background: var(--gc-azul);
  color: #fff;
}
.gc-btn-secondary:hover { background: var(--gc-azul-dark); color: #fff; }
.gc-btn-danger {
  background: transparent;
  border-color: var(--gc-danger);
  color: var(--gc-danger);
}
.gc-btn-danger:hover { background: var(--gc-danger); color: #fff; }
.gc-btn-ghost {
  background: transparent;
  border-color: var(--gc-border);
  color: var(--gc-text-soft);
}
.gc-btn-ghost:hover { background: var(--gc-bg-hover); color: var(--gc-text); }
.gc-btn-sm { padding: 6px 11px; font-size: 12px; }

/* ========== Forms ========== */
.gc-form-group {
  margin-bottom: 14px;
}
.gc-form-row {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 14px;
}
.gc-form-row-3 {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
}
.gc-label {
  display: block;
  font-size: 12px;
  font-weight: 500;
  margin-bottom: 5px;
  color: var(--gc-text-soft);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.gc-input, .gc-textarea, .gc-select {
  width: 100%;
  padding: 9px 12px;
  background: var(--gc-bg);
  color: var(--gc-text);
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius-sm);
  font-size: 13px;
  font-family: inherit;
  transition: border-color .15s ease;
}
.gc-input:focus, .gc-textarea:focus, .gc-select:focus {
  outline: none;
  border-color: var(--gc-azul);
  box-shadow: 0 0 0 3px rgba(74, 114, 178, 0.18);
}
.gc-textarea { min-height: 90px; resize: vertical; }
.gc-help {
  font-size: 11px;
  color: var(--gc-text-dim);
  margin-top: 4px;
}

/* ========== Tabela ========== */
.gc-table-wrap {
  overflow-x: auto;
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius);
  background: var(--gc-bg-card);
}
.gc-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
.gc-table thead th {
  text-align: left;
  padding: 10px 14px;
  background: var(--gc-bg-soft);
  border-bottom: 1px solid var(--gc-border);
  color: var(--gc-text-dim);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.7px;
}
.gc-table tbody td {
  padding: 11px 14px;
  border-bottom: 1px solid var(--gc-border-soft);
  color: var(--gc-text);
}
.gc-table tbody tr:hover { background: var(--gc-bg-hover); }
.gc-table tbody tr:last-child td { border-bottom: none; }

/* ========== Badges ========== */
.gc-badge {
  display: inline-block;
  padding: 3px 8px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.3px;
}
.gc-badge-success { background: rgba(46, 189, 133, 0.18); color: var(--gc-success); }
.gc-badge-warning { background: rgba(244, 185, 64, 0.18); color: var(--gc-warning); }
.gc-badge-danger  { background: rgba(229, 72, 77, 0.18);  color: var(--gc-danger); }
.gc-badge-info    { background: rgba(74, 114, 178, 0.22); color: var(--gc-azul-light); }
.gc-badge-muted   { background: var(--gc-bg-hover); color: var(--gc-text-dim); }
.gc-badge-orange  { background: rgba(244, 129, 63, 0.18); color: var(--gc-laranja); }

/* ========== Alerts ========== */
.gc-alert {
  padding: 12px 16px;
  border-radius: var(--gc-radius-sm);
  margin-bottom: 16px;
  font-size: 13px;
  border-left: 3px solid;
}
.gc-alert-success { background: rgba(46,189,133,0.1);  border-color: var(--gc-success); color: var(--gc-success); }
.gc-alert-info    { background: rgba(74,114,178,0.1);  border-color: var(--gc-azul);    color: var(--gc-azul-light); }
.gc-alert-warning { background: rgba(244,185,64,0.1);  border-color: var(--gc-warning); color: var(--gc-warning); }
.gc-alert-danger  { background: rgba(229,72,77,0.1);   border-color: var(--gc-danger);  color: var(--gc-danger); }

/* ========== Login page ========== */
.gc-login-wrap {
  min-height: 100vh;
  display: grid;
  place-items: center;
  background:
    radial-gradient(circle at 20% 30%, rgba(74,114,178,0.18) 0%, transparent 50%),
    radial-gradient(circle at 80% 70%, rgba(244,129,63,0.12) 0%, transparent 50%),
    var(--gc-bg);
  padding: 20px;
}
.gc-login-card {
  background: var(--gc-bg-card);
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius);
  padding: 32px 36px;
  width: 100%;
  max-width: 380px;
  box-shadow: var(--gc-shadow-lg);
}
.gc-login-card h1 {
  margin: 0 0 4px;
  font-size: 20px;
  font-weight: 600;
}
.gc-login-card .gc-sub {
  color: var(--gc-text-dim);
  font-size: 13px;
  margin-bottom: 22px;
}
.gc-brand-mark {
  display: inline-block;
  padding: 3px 8px;
  border-radius: 4px;
  background: linear-gradient(90deg, var(--gc-azul), var(--gc-laranja));
  color: #fff;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 1px;
  text-transform: uppercase;
  margin-bottom: 16px;
}

/* ========== Helpers ========== */
.gc-mono {
  font-family: "JetBrains Mono", Consolas, Menlo, monospace;
  background: var(--gc-bg);
  padding: 2px 6px;
  border-radius: 4px;
  font-size: 12px;
  color: var(--gc-text-soft);
}
.gc-row-actions {
  display: flex;
  gap: 6px;
  align-items: center;
}
/* .gc-flex nunca existiu, mas 9 views já a usavam com `gap`/`flex-wrap` inline —
   propriedades que só valem em flex container. O resultado era empilhar tudo em
   coluna, calado. Definir a classe conserta as telas que já pediam flex
   (Contas a Pagar, Afiliados, Demos) além das novas. */
.gc-flex {
  display: flex;
  align-items: center;
}
.gc-flex-between {
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.gc-flex-end {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}
.gc-text-dim { color: var(--gc-text-dim); }
.gc-text-soft { color: var(--gc-text-soft); }
.gc-mt-sm { margin-top: 8px; }
.gc-mt    { margin-top: 16px; }
.gc-mt-lg { margin-top: 24px; }
.gc-mb-sm { margin-bottom: 8px; }
.gc-mb    { margin-bottom: 16px; }
.gc-mb-lg { margin-bottom: 24px; }

/* Codeblock para mostrar .env gerado */
.gc-codeblock {
  background: #0A0E13;
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius-sm);
  padding: 14px 16px;
  font-family: "JetBrains Mono", Consolas, Menlo, monospace;
  font-size: 12px;
  line-height: 1.7;
  color: #D7E2F0;
  white-space: pre;
  overflow-x: auto;
}

/* Mobile */
@media (max-width: 900px) {
  .gc-shell { grid-template-columns: 1fr; }
  .gc-sidebar { position: relative; height: auto; }
  .gc-main { padding: 16px; }
  .gc-form-row, .gc-form-row-3 { grid-template-columns: 1fr; }
}

/* ───────────────────────── Chamados de suporte (Issue #286) ─────────────────
   O que a tela precisa deixar OBVIO, porque o custo do engano e' alto:
   1) o que e' PUBLICO (vai pro WhatsApp do cliente) x o que e' INTERNO;
   2) quem falou.
   Por isso interno tem cor, borda tracejada e cadeado — nao so' um badge. */

.gc-nav-badge {
  margin-left: auto;
  min-width: 20px;
  padding: 1px 6px;
  border-radius: 10px;
  background: var(--gc-laranja);
  color: #1A1005;
  font-size: 11px;
  font-weight: 700;
  text-align: center;
}

/* Detalhe do chamado: conversa a esquerda, controles a direita. */
.tk-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 320px;
  gap: 16px;
  align-items: start;
}
.tk-side { position: sticky; top: 16px; }

/* Cabecalho */
.tk-head-title { font-size: 20px; font-weight: 600; line-height: 1.3; }
.tk-head-meta  { font-size: 13px; color: var(--gc-text-dim); margin-top: 6px; }

/* Uma "fala" da timeline. */
.tk-ev {
  border: 1px solid var(--gc-border);
  border-left: 3px solid var(--gc-azul);
  border-radius: var(--gc-radius-sm);
  background: var(--gc-bg-soft);
  padding: 10px 12px;
  margin-bottom: 10px;
}
.tk-ev-head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  color: var(--gc-text-dim);
  margin-bottom: 6px;
}
.tk-ev-who { color: var(--gc-text-soft); font-weight: 600; }
.tk-ev-body { white-space: pre-wrap; line-height: 1.5; word-break: break-word; }

/* Interno: cor propria + tracejado. Some do grupo, tem que sumir do "parece
   igual" tambem — quem le a tela rapido nao pode confundir com resposta. */
.tk-ev.is-internal {
  border-left: 3px dashed var(--gc-warning);
  background: rgba(244, 185, 64, 0.06);
}
.tk-ev.is-agente { border-left-color: var(--gc-success); }
.tk-ev.is-erro   { border-left-color: var(--gc-danger); }

/* Anexo: imagem vira miniatura clicavel; o resto vira chip. */
.tk-anexos { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 8px; }
.tk-thumb {
  display: block;
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius-sm);
  overflow: hidden;
  background: var(--gc-bg);
}
.tk-thumb img { display: block; max-width: 190px; max-height: 150px; object-fit: cover; }
.tk-file {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  border: 1px solid var(--gc-border);
  border-radius: var(--gc-radius-sm);
  background: var(--gc-bg);
  color: var(--gc-text-soft);
  font-size: 12px;
}
.tk-file:hover { border-color: var(--gc-azul); color: var(--gc-text); }

/* Caixa de resposta. A borda muda de cor quando vira nota interna. */
.tk-composer {
  border: 1px solid var(--gc-azul);
  border-radius: var(--gc-radius);
  padding: 12px;
  background: var(--gc-bg-soft);
  transition: border-color .15s ease, background .15s ease;
}
.tk-composer.is-internal {
  border-color: var(--gc-warning);
  background: rgba(244, 185, 64, 0.05);
}
.tk-composer-flag {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: var(--gc-text-soft);
  margin: 10px 0 6px;
  cursor: pointer;
}
/* Previa do texto exato que chega no WhatsApp do cliente. */
.tk-preview {
  border: 1px dashed var(--gc-border);
  border-radius: var(--gc-radius-sm);
  background: var(--gc-bg);
  padding: 10px 12px;
  margin-top: 10px;
  font-size: 13px;
  color: var(--gc-text-soft);
  white-space: pre-wrap;
  line-height: 1.45;
}
.tk-preview-off { color: var(--gc-text-dim); font-style: italic; }
.tk-preview b { color: var(--gc-text); }

/* Lista/fila */



@media (max-width: 1100px) {
  .tk-grid { grid-template-columns: 1fr; }
  .tk-side { position: static; }
}

/* ── Sugestao da IA no chamado ────────────────────────────────────────────
   Aparece AO LADO do texto original, com cor propria, pra ninguem confundir
   sugestao com o que ja' esta' escrito. */
.tk-ia {
  border: 1px solid var(--gc-azul, #4A72B2);
  border-radius: var(--gc-radius-sm);
  background: rgba(74, 114, 178, 0.07);
  padding: 10px 12px;
  margin-top: 10px;
}
.tk-ia.is-erro { border-color: var(--gc-danger, #E5484D); background: rgba(229, 72, 77, 0.07); }
.tk-ia-head {
  display: flex; justify-content: space-between; align-items: center; gap: 8px;
  font-size: 12px; margin-bottom: 6px;
}
.tk-ia-body { white-space: pre-wrap; line-height: 1.5; font-size: 14px; }

/* ── Cor por STATUS na fila ───────────────────────────────────────────────
   A faixa responde "quem esta' mexendo nisso?" antes de ler a linha:
   vermelho = ninguem pegou · azul = em execucao · amarelo = a bola esta' com
   o cliente · verde = acabou. A prioridade continua no badge — se a faixa
   fosse dela, o dado mais cobrado (status) ficaria sem cor. */
.tk-st-aberto             td:first-child { box-shadow: inset 3px 0 0 var(--gc-danger,  #E5484D); }
.tk-st-em_andamento       td:first-child { box-shadow: inset 3px 0 0 var(--gc-azul,    #4A72B2); }
.tk-st-aguardando_cliente td:first-child { box-shadow: inset 3px 0 0 var(--gc-warning, #F4B940); }
.tk-st-encerrado          td:first-child { box-shadow: inset 3px 0 0 var(--gc-success, #2EBD85); }
.tk-st-cancelado          td:first-child { box-shadow: inset 3px 0 0 var(--gc-text-dim,#7A8696); }

/* Em execucao ganha fundo: e' o "estamos mexendo nisso agora". */
.gc-table tr.tk-st-em_andamento { background: rgba(74, 114, 178, 0.06); }

/* Sem responsavel num chamado em execucao e' incoerente — fica a' vista. */
.tk-sem-dono { color: var(--gc-danger, #E5484D); font-weight: 600; }

/* Chip de quem esta' atendendo. */
.tk-dono {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 2px 8px; border-radius: 20px;
  background: var(--gc-bg-hover, #232D3A);
  border: 1px solid var(--gc-border, #2A3543);
  font-size: 12px;
}
.tk-dono-ini {
  width: 18px; height: 18px; border-radius: 50%;
  background: var(--gc-azul, #4A72B2); color: #fff;
  font-size: 10px; font-weight: 700;
  display: inline-flex; align-items: center; justify-content: center;
}

/* [hidden] tem que vencer as classes de componente.
   A regra do navegador pra [hidden] e' `display:none` no nivel do USER AGENT —
   qualquer `.gc-btn { display: inline-block }` ganha dela. Resultado real: o
   botao "Usar este texto" continuava clicavel na caixa de ERRO da IA, e colava
   "HTTP 404" no texto que ia pro cliente. */
[hidden] { display: none !important; }